![]() What we generally recommend, is an extra step of re-encoding the video files using a preferred third party video converter. Sometimes these headers get damaged during transport between the device and computer, or although they playback in Media player, VideoStudio has a hard time reading the header information. The header, contains information about the video it's size, dimension, length, etc. Once the file is complete, the file is created, like all others with a header.
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